CLIK’s Way to Protect Client’s Data from Cyber Attack

Cyberattacks pose significant risks, potentially causing critical system outages, data breaches, and financial losses through ransomware attacks. Financial Institutions and Non-Financial Institutions that possess data such as credit card numbers, bank account numbers, and other sensitive information are also vulnerable to such threats. Hence, it is necessary to internally apply safety measures and to carefully select a partner that has a top notch security system to mitigate these risks.

Risk Mitigation at CLIK

Recognizing the risks of managing large volumes of client’s data, President Director PT CRIF Lembaga Informasi Keuangan (CLIK) Leonardo Lapalorcia said the company has employed a multi-layered approach to safeguard their clients’ information. This approach includes investments in robust security systems, implementation of industry-leading data security measures, and the establishment of protocols to ensure secure access and utilization of consumer information.

As a private credit bureau in Indonesia affiliated with the global company CRIF SpA, CLIK also benefits from advanced internal security protocols that are essential to adopt. These include protection from identity theft and cyber risk monitoring. It utilizes several security mechanisms to ensure the protection of user data, including:

1. Layered Data Security Devices: CLIK implements a security system consisting of Security Information and Event Management (SIEM) and Data Leak Prevention (DLP) systems to protect data from unauthorized access and leaks.
2. Multi Layered Security Firewall Devices: Multi layered firewalls are applied to strengthen network security from unauthorized access and cyber-attacks.
3. Endpoint protection: An endpoint protection at CLIK uses the most advanced anti-virus and device management that secures all physical devices. The protection covers servers, workstations, mobile devices, and workloads from cybersecurity threats.
4. Data Encryption: Customer data is encrypted using strong algorithms to prevent unauthorized access.
5. Strict Privacy Policies: CLIK has strict privacy policies that govern how customer data is collected, stored, and used.
6. Enhanced Cybersecurity Awareness Among Employees: At CLIK, we invest in employees to ensure they understand the potential cyber threats, how to early identify them, and always promote secure remote work. CLIK provides regular training and education to employees on cybersecurity to enhance their awareness and capabilities in protecting credit data.
7. Regular Monitoring and Evaluation: CLIK regularly monitors and evaluates its security systems to ensure they are always effective in protecting customer data.

Early Risk Mitigation Tips from CLIK

If your organizations are entrusted with managing significant volumes of sensitive data, especially the Financial Institutions, this cybersecurity checklist may help to mitigate cyber attack risks:

1. Update and Upgrade Software: Regularly apply software updates as soon as they become available.
2. Limit and Control Account Access: Since attackers often target user credentials, implementing a “zero-trust” framework is recommended. This approach grants minimal access privileges, giving users only what they need to perform their tasks.
3. Actively Manage Systems and Configurations: Regularly scan and maintain an inventory of your network devices and software. Remove any unnecessary or unidentified hardware or software from your network.
4. Leverage Credit Bureau Services: Consider utilizing credit bureau services to help you detect potential signs of identity theft or fraudulent activity. Credit bureaus track changes to credit reports, allowing you to identify suspicious activity if your data is exposed in a breach.

CLIK Case Study

In the past, one of our clients in the Banking industry faced delays in their underwriting process due to the utilization of multiple data sources and tools. This led to extended service turnaround times. However, with the integration of CLIK credit bureau services, clients can now significantly expedite the underwriting process. This enhancement enables clients to make timely decisions with greater efficiency.

Moreover, the robust cyber risk mitigation practices employed by CLIK have significantly bolstered our Service Level Agreement (SLA). This ensures uninterrupted access to CLIK services round the clock. Consequently, clients can consistently deliver competitive 24/7 service to their end-users.