Senior Account Manager

CLIK is an innovative company specializing in credit bureau, predictive analytics and decision systems; our clients are mainly finance companies, insurance companies, utilities and enterprises. In order to develop our company we are looking for:

Senior Account Manager

Job Role:

  • Managing a portfolio of accounts to achieve long-term success. Developing positive relationships and handling customers’ needs.
    Generating new sales using existing and potential customer networks.
  • Ensure the meeting of the assigned turnover and profitability goals  for the market of reference. Help the Sales & Marketing director in the definition  of marketing and sales strategies with reference to the market of competence and guaranteeing their full implementation at a later stage.
Main responsibilities:

  • Managing a portfolio of accounts.
  • Dealing with all aspects of a campaign.
  • Using an existing network of industry contacts to generate new business.
  • Acquisition of new customers in key industries (Banking, Multi-Finance, Micro-Finance,
  • General Insurance, Life Insurance and Telco) Build and maintain good customer relationships.
  • Drafting of commercial proposals that respond to the maximum extent to the client’s needs taking responsibility for the production of proposals.
  • Ensure the meeting of sales objectives – which were predetermined at the beginning of the year – by means of direct selling as well as of cooperation with Sales Consultants on prospects.
  • Propose to Sales Director marketing actions and/or commercial strategies aimed at results’ improvement and at business competitiveness.
  • Monitor and Ensure complete customer satisfaction (in case of complaints, request for assistance, interpretation of the service, etc.) thanks to an immediate and effective intervention of the «Back Office» office.
  • Creates accurate and punctual reports on sales activities, delivers presentations to customers, shares information and ideas internally.
  • Position Qualifications
    • 5 to 10 years of relevant working experience.
    • Proven work experience as a Senior Account Manager.
    • Experiences in Multinational IT Company is a must.
    • University degree, in economics, business, engineering, Management, statistics or any other relevant field.
    • Excellent sales aptitude;
    • In-depth knowledge of target industry and risk management.
    • Strategic management of client relationship;
    • Focus on results;
    • Hands on experience with CRM software and MS Office (particularly MS Excel)
    • Familiarity with sales performance metrics
    • Excellent communication skills with a customer service attitude
    • English Proficiency is a must
    • Strong analytical and organization skills
    • BSc degree in Business Administration, Sales or relevant field.

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